Copied Hall Kennels

Tel: (02380) 814363

Dear All

We would like to thank our loyal customers who have supported us over the last few difficult years.

As life has returned to normal it has been lovely to welcome back many old friends both human & canine as well as meeting new ones!!

 

We are all aware of the soaring costs of heating in the colder months and the kennels are no exception. In order to keep our furry friends warm and toasty over the winter season we have taken the difficult decision to increase our prices on all new bookings confirmed on or after 1st September 2022. Bookings are only confirmed on receipt of 50% deposit. All existing bookings confirmed before 1st September 2022 will be charged at July 2022 prices.

  

NEW PRICES AND TERMS OF BOOKING

NIGHTLY BOARDING CHARGE for bookings confirmed from 1st September 2022.

  • £24 for single dog social boarding
  • £20 per dog for 2 dogs sharing a kennel unit social or unsocial boarding
  • £17 per dog for 3  dogs sharing a kennel unit social or unsocial boarding (no price increase)
  • £29 for single dog unsocial boarding

Please note that there is a minimum boarding charge of 2 nights

DAYCARE

9am-4.30pm £24 for single dog, £20 per dog for 2 dogs sharing a kennel unit, £17 per dog for 3 dogs sharing a kennel unit

Early Daycare drop-offs from 8am-9am please add £2 per kennel unit

Late Daycare pick-ups 4.30pm-6pm please add £2 per kennel unit

NEW ADMIN CHARGES

We are spending more time in the office, often well into the evening after all our dog care duties are done. For this reason we are introducing new admin charges (which will apply to all bookings confirmed before 1st September 2022) as follows:

Cancellations

Confirmed bookings which are cancelled more than 14 days before the booking start date will be subject to a £10 cancellation charge. The cancellation charge will be deducted from the deposit refund. Exceptions will be made if replacing the existing booking with a new booking on the day that we are notified of cancellation.

Confirmed bookings which are cancelled less than 14 days before the booking start date will forfeit the deposit.

Booking amendments

Amendments to confirmed bookings more than 14 days before the booking start date will incur a £2 charge which will be added to the balance at the end of the stay. Bookings amended after 1st September 2022 will be treated as new bookings so any further amendments will incur the £2 charge.

Amendments to confirmed bookings less than 14 days before the booking start date will be accommodated if possible but if the length of stay is reduced you will still be charged for the entire confirmed booking.

We believe we offer a unique range of services in our area and consider that Copied Hall Kennels continues to provide high quality enriched dog care at competitive rates.

LOYALTY SCHEME

We would like to remind you to make good use of our Loyalty Scheme. Don’t forget to get your card stamped! Once you have booked a total of 14 days/nights  with us we give you a free day/night. The 14 days/nights do not have to be in one block but can be spread over time.

 

Thankyou for taking the time to read this. Enjoy the summer!

All prices include VAT. VAT reg no. 248064990

 

Welcome to Copied Hall Kennels.

Bespoke dog care is designed to replicate your dog's home routine whilst staying with us. This routine has been specifically designed to reduce stress and make for a happier and more enriched stay. Your dog can look forward to a variety of enrichment activities ranging from walks and play time with a carefully hand selected group of dogs to brain games with puzzle toys and scent work. All of this is provided on our secure site which is staffed 24hrs a day allowing owners peace of mind whilst their dog enjoys their holiday with us.

Doggy Day Care

Your dog can enjoy all our enrichment activities whilst you are at work or enjoying a day out. We are offering exclusive hours for day care which allows dogs to be dropped off between 8-9am and collected as late as 6pm so you can enjoy a full day out and your dog can too!

Introduction to Copied Hall Kennels

Vaccinations – All dogs must have their annual vaccinations up to date. They MUST also all have the Kennel Cough Vaccine before they stay at Copied Hall Kennels. Kennel Cough vaccine – must be given to your dog at least 5 days before boarding begins. Most kennel cough vaccines are now valid for 12 months but check with your vet as they do vary. DownLoad More Information on Kennel Cough Here!