UPCOMING PRICE INCREASE
Dear All
We would like to thank our loyal customers who have supported us over the last few difficult years.
As life has returned to normal it has been lovely to welcome back many old friends both human & canine as well as meeting new ones!!
We are all aware of the soaring costs of heating in the colder months and the kennels are no exception. In order to keep our furry friends warm and toasty over the winter season we have taken the difficult decision to increase our prices on all new bookings confirmed on or after 1st September 2022. Bookings are only confirmed on receipt of 50% deposit. All existing bookings confirmed before 1st September 2022 will be charged at July 2022 prices.
NEW PRICES AND TERMS OF BOOKING
NIGHTLY BOARDING CHARGE for bookings confirmed from 1st September 2022.
- £24 for single dog social boarding
- £20 per dog for 2 dogs sharing a kennel unit social or unsocial boarding
- £17 per dog for 3 dogs sharing a kennel unit social or unsocial boarding (no price increase)
- £29 for single dog unsocial boarding
Please note that there is a minimum boarding charge of 2 nights
DAYCARE
9am-4.30pm £24 for single dog, £20 per dog for 2 dogs sharing a kennel unit, £17 per dog for 3 dogs sharing a kennel unit
Early Daycare drop-offs from 8am-9am please add £2 per kennel unit
Late Daycare pick-ups 4.30pm-6pm please add £2 per kennel unit
NEW ADMIN CHARGES
We are spending more time in the office, often well into the evening after all our dog care duties are done. For this reason we are introducing new admin charges (which will apply to all bookings confirmed before 1st September 2022) as follows:
Cancellations
Confirmed bookings which are cancelled more than 14 days before the booking start date will be subject to a £10 cancellation charge. The cancellation charge will be deducted from the deposit refund. Exceptions will be made if replacing the existing booking with a new booking on the day that we are notified of cancellation.
Confirmed bookings which are cancelled less than 14 days before the booking start date will forfeit the deposit.
Booking amendments
Amendments to confirmed bookings more than 14 days before the booking start date will incur a £2 charge which will be added to the balance at the end of the stay. Bookings amended after 1st September 2022 will be treated as new bookings so any further amendments will incur the £2 charge.
Amendments to confirmed bookings less than 14 days before the booking start date will be accommodated if possible but if the length of stay is reduced you will still be charged for the entire confirmed booking.
We believe we offer a unique range of services in our area and consider that Copied Hall Kennels continues to provide high quality enriched dog care at competitive rates.
LOYALTY SCHEME
We would like to remind you to make good use of our Loyalty Scheme. Don’t forget to get your card stamped! Once you have booked a total of 14 days/nights with us we give you a free day/night. The 14 days/nights do not have to be in one block but can be spread over time.
Thankyou for taking the time to read this. Enjoy the summer!
All prices include VAT. VAT reg no. 248064990
News
DAY OF COLLECTION
As from 1st September any boarders that are collected after 1pm will be charged at the full day rate as they will be blocking kennels allocated to new arrivals. Thankyou for your understanding in this matter.
STAY SAFE
